Are you getting a phone system that you really need? Voip, Voip..don’t get caught in the hype
17 Jul
Every once in a while, and very consistently, we get a service call out for a problem that is blamed on the office fax machine.
The customer gets complaints from callers indicating that their calls are being answered by the fax machine. Customers test this themselves and agree that some times calls to their main phone number gets answered by “their” fax machine.
Unfortunately, the very first reaction is to put a call in to the phone service provider to check out the lines. Seems to be a simple cross connection issue.
“How can the fax machine answer the calls when we have a separate fax line” Read the rest of this entry »
Republished by Old Post Promoter
16 Jul
“VoIP is dead,” Skype General Manager of Voice and Video Jonathan Christensen declared at an industry conference a few weeks ago. He spoke figuratively, of course, but he may well have been right. While Voice-Over-Internet Protocol proponents had long promised a decade of creative destruction, they themselves appear to have become the victims.
So what happened? What clipped the wings of so many VoIP hopefuls ? Read the rest of this entry »
Republished by Old Post Promoter
15 Jul
A PBX or Business Phone System merely consolidates all your incoming lines into one control unit and provides more users to access this pool of phone lines via phone extensions for each employee.
A common interpretation for a phone line is that it is a line going into each phone. For example I just went in to meet an existing client who put in a request to “add more phone lines”. Read the rest of this entry »
Republished by Old Post Promoter
13 Jul
Some thoughts on the two business phone system technologies that you, as a small business owner, will be making a choice on.
There are VOIP PBX Systems like Microsoft Response Point IP PBX, the new kid on the block, designed to wow you with some great features. For the convenience of following round 1 of this boxing match, you could replace the Microsoft Response Point phone system with the myriad other IP Pbx systems like the Fonality PBXtra, TrixBox, Asterisk, Talkswitch and numerous hosted IP Pbx solutions out there.
And there are traditional business phone systems like the latest generation, TDA series, of the old and faithful, Panasonic Business Phone System. Again, you can picture Nortel, Avaya, Samsung, NEC, Toshiba phone systems here, since they all represent the same traditional telephone systems which have the latest generation IP or Hybrid IP offerings. Read the rest of this entry »
Republished by Old Post Promoter
10 Jul
Residential VOIP phone service may be cheap when you calculate the cost of all the features bundled into one low price. But when it comes to business VOIP, I beg to differ. Read the rest of this entry »
Republished by Old Post Promoter
8 Jul
I recently left the company I overworked for and accepted a new placement with a fresh employer at a much more soaring wage. My occupation is IT, and I gave up the solace and stabilty of my superannuated job to function for a startup firm which I opine will be a big success. Read the rest of this entry »
Republished by Old Post Promoter
3 Jul
A hunt group is basically two or more individual phone lines tied together so that a call that rings to the first line, rolls over to the second line in that group, if the first line is busy. Read the rest of this entry »
Republished by Old Post Promoter
2 Jul
MOH, AA, OGM - three completely different features, but often thought to be the same thing by most business phone users!
So who are these three musketeers? Lets find out and get a better understanding. Read the rest of this entry »
Republished by Old Post Promoter
1 Jul
What is the difference between a Key Telephone System & a PBX Phone System ?
With the introduction of VOIP or IP Phone Systems, this old-technology question is becoming all the more relevant in your final decision to purchase the right phone system today. Read the rest of this entry »
Republished by Old Post Promoter
30 Jun
A business phone system….how many of us really think that this is the most important tool we need once we have outgrown our basement home office. After moving to a new commercial business space, the next best thing to have is a professional business phone system. Read the rest of this entry »
Republished by Old Post Promoter
Recent Comments