MOH, AA, OGM - three completely different features, but often thought to be the same thing by most business phone users!

So who are these three musketeers? Lets find out and get a better understanding. (more…)

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What is the difference between a Key Telephone System & a PBX Phone System ?

With the introduction of VOIP or IP Phone Systems, this old-technology question is becoming all the more relevant in your final decision to purchase the right phone system today. (more…)

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A business phone system….how many of us really think that this is the most important tool we need once we have outgrown our basement home office. After moving to a new commercial business space, the next best thing to have is a professional business phone system. (more…)

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In one of my earlier posts, I explained the difference between the Key Telephone System and the PBX Phone System. I am sure you have a clearer picture on the key difference between the two.

To recap for my next bit on PBX systems…. (more…)

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A PBX or Business Phone System merely consolidates all your incoming lines into one control unit and provides more users to access this pool of phone lines via phone extensions for each employee.

A common interpretation for a phone line is that it is a line going into each phone. For example I just went in to meet an existing client who put in a request to “add more phone lines”. (more…)

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Some thoughts on the two business phone system technologies that you, as a small business owner, will be making a choice on.

There are VOIP PBX Systems like Microsoft Response Point IP PBX, the new kid on the block, designed to wow you with some great features. For the convenience of following round 1 of this boxing match, you could replace the Microsoft Response Point phone system with the myriad other IP Pbx systems like the Fonality PBXtra, TrixBox, Asterisk, Talkswitch and numerous hosted IP Pbx solutions out there.

And there are traditional business phone systems like the latest generation, TDA series, of the old and faithful, Panasonic Business Phone System. Again, you can picture Nortel, Avaya, Samsung, NEC, Toshiba phone systems here, since they all represent the same traditional telephone systems which have the latest generation IP or Hybrid IP offerings. (more…)

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