A hunt group is basically two or more individual phone lines tied together so that a call that rings to the first line, rolls over to the second line in that group, if the first line is busy. (more…)

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IP PBX Business Phone Systems do offer the flexibility of connecting your analog or landlines if you are still allergic to VOIP Lines.

Which is great. Because an IP PBX offers lots more features and full scalability at the same entry level price for a similarly configured key or traditional phone system. The key words are “same entry level price”. Yes, I don’t think IP PBX Phone systems are cheaper than key / traditional phone systems. (more…)

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Back in the early cell phone days, Vanity numbers were super hot. They are sought after even today. But do they hold any value ?

In case you were wondering what this is all about. A vanity number is how your phone number spells ! It is made up of words or phrases your telephone number spells. For example… 1-800-GOT-JUNK , 1-877-GO-1AND1. Just recently, I memorized the contact details from a bill-board advertisement while driving.

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“We would like to have one main phone number and multiple phone lines for calling.” Can a request like this to your phone company, be more simpler than that? (more…)

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Every once in a while, and very consistently, we get a service call out for a problem that is blamed on the office fax machine.

The customer gets complaints from callers indicating that their calls are being answered by the fax machine. Customers test this themselves and agree that some times calls to their main phone number gets answered by “their” fax machine.

Unfortunately, the very first reaction is to put a call in to the phone service provider to check out the lines. Seems to be a simple cross connection issue.

“How can the fax machine answer the calls when we have a separate fax line” (more…)

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A PBX or Business Phone System merely consolidates all your incoming lines into one control unit and provides more users to access this pool of phone lines via phone extensions for each employee.

A common interpretation for a phone line is that it is a line going into each phone. For example I just went in to meet an existing client who put in a request to “add more phone lines”. (more…)

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